Service News

[Resolved] Login Temporarily Offline / Authentication Failed

11am : We are currently experiencing issues with server overloading - we have over 3 times the normal number of connections to the mail servers which has just pushed them beyond what they are capable of processing. We have been investigating all morning and will keep you informed of any progress.

11:50am: Mail server software on one mail server had been upgraded first thing this morning and whilst it appeared fine under early morning light load it quickly failed with the '9am' rush to check email. The cause of the high number of connections appears to be a result of an issue with this one server. Software has been rolled back now and the servers are stabilising. Apologies for the inconvenience.

Originally Written: 27-Jul-2009 11:54, Last Updated: 06-Nov-2014 12:29

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